Shipping goods from one country to another involves a complex, multi-step process that
spans various modes of transport—ships, trains, trucks—and may also include
transshipment points, with multiple parties involved at each stage. Given the scale and
complexity of these operations, the risks and potential losses are significant. This is where
insurance becomes crucial in international trade and shipping logistics.

Comprehensive Loss Assessment and Claims Settlement:

At IMLARCO, we handle the full claims process from start to finish. As a Claim Settling
Agent, we are equipped to not only assess and inspect the damage but also manage the
entire claims settlement, ensuring that indemnity is paid to the insured party and, if
applicable, recourse is pursued from the party responsible.
Our team specializes in evaluating the accuracy of claims and determining liability. We
meticulously review the circumstances surrounding the loss, taking into account the
specific terms of insurance policies, the excess of the parties involved, and any other
relevant conditions. This thorough approach helps us ensure fair and precise claims
settlement.

Global Coverage and Seamless Claims Handling:

IMLARCO offers a streamlined service for clients worldwide, taking the burden of claims
management off your shoulders. From the moment a claim is reported, we manage the
entire process, coordinating with our global network of claims specialists. Our network
includes both in-house experts and external agents, ensuring local expertise and efficient
handling of claims in every region.
Our clients include marine insurers, shippers, and importers, who rely on us to manage the
often intricate process of damage recovery. Once the damage has been properly assessed
and indemnified, we can also pursue recourse on behalf of the client, holding the
responsible parties accountable. In cases that require legal action, our team is backed by
specialized maritime and shipping lawyers to ensure successful resolution.

IMLARCO Advantage:

With extensive experience and deep industry knowledge, IMLARCO is uniquely positioned
to act as both a surveyor and a claims settling agent. These two roles complement each
other perfectly, allowing us to offer a comprehensive, efficient service. Whether carried out
in-house or by our trusted network, both roles are handled with the highest level of
expertise, ensuring a seamless and effective claims process.