The process needed to deliver the cargo from one country to another is a long one. Different forms of transport - ships, trains, trailers - as well as transshipment alternatives, and numerous parties are all involved in the complex logistical process. The large scale of the transport operations means high material interests, in the face of numerous risks. This scenario makes insurance a significant player in the shipping business and international trade.

Loss indemnity for the insured party and recourse from the party responsible

Establishing damage and the subsequent settlement do not have to be carried out by the same party. At IMLARCO, we can carry out the job from A to Z. Inspecting and adjusting the loss, taking care of the financial settlement in our role as a claim settling agent.

Loss assessment, evaluating the accuracy of the claim amount and determining blames, from a substancial part of the role of a claim setling agent. In the administrative and financial settttlement of the claim, we  take account of the specific conditions of insurance and the excess of the parties involved.

In order to meet requirements of our clients anywhere in the world, we IMLARCO can ease your work load by taking responsibility of the case from the notification received from the insured and we will do all the job. Our worldwide claim service network in each region of the world, our own claims management team and a claim settling agent network.

Customers are mainly marine insurers, shippers or importers. Once the damage has been made good, we can take recourse on behalf of the client. We have the necessary legal knowledge and when necessary, we can contact lawyers specializing in shipping and maritime law to sucessfully conclude any proceedings.

IMLARCO´s extensive knowledge and experience as a surveyor is an obvious advantage in fullfilling its role of claims settling agent. The roles of surveyor and claims settling agent complement each other very well. but are fulfilled equaly well by different parties.