At IMLARCO, we provide independent and globally consistent loss adjustment services for
the insurance industry. Our highly trained professionals are experts in a wide range of
sectors, including marine, property, liability, casualty, and more. Whether you need remote
or on-site assistance, we deliver reliable, high-quality services tailored to your specific
needs.
By partnering with IMLARCO, you gain access to a broad spectrum of loss adjustment
services, including:
• Marine Average Adjusting: Covering ships, vessels, cargo, hull and machinery,
pleasure crafts, inland marine, and land-based equipment.
• Property Loss Adjusting: Focusing on liabilities in areas such as personal and
environmental liability, construction all-risk policies, corporate liability, machinery
breakdown, and recall of goods.
Marine Average Adjusting:
Our dedicated Marine Adjusting team offers specialized expertise in handling claims
related to hull and machinery, cargo, yachts, ports and terminals, and marine liability.
Hull and Machinery Claims
IMLARCO brings a wealth of experience to the handling and adjustment of hull and
machinery claims. Our team combines legal and industry qualifications to offer a
comprehensive service. We have an in-depth understanding of widely used time clauses,
which gives us a competitive advantage. Our approach aligns with the Marine Insurance
Act 1906, Insurance Act 2015, common law, and standard industry practices.
Our Hull and Machinery services include:
• Hull claims management for insurers, offering consultancy at all stages of the
claims process.
• Shipyard claims, including builder’s risk and ship repairer’s liability.
• Recoveries handled through arbitrators and law firms worldwide.
• Technical services, such as marine engineering advice, navigation, safety
compliance, repair tendering, certification, condition surveys, crewing reviews, and
more.
• Loss of earnings and business interruption assessments.
Cargo Claims
With a team comprising former Lloyd’s Agents, we have extensive experience handling
cargo insurance claims, both for Lloyd’s syndicates and company insurers worldwide. Our
services cover the full spectrum of cargo insurance, including claims management,
technical investigation, and recoveries.
We specialize in managing cargo claims for products and commodities transported by
land, sea, and air. Our in-depth knowledge of the Institute Cargo Clauses and English law
ensures every case is handled professionally and efficiently.
Our Cargo Claims services include:
• Comprehensive cargo claims management, offering consultancy services to
insurers and reinsurers throughout the claims cycle.
• Recovery efforts coordinated with recovery agents and law firms worldwide.
• Loss mitigation, including salvage sales or segregation, regardless of location.
• Liability claims handling for freight forwarders, logistics companies, and car
carriers.
Ports and Terminals Claims & Liabilities
IMLARCO offers tailored loss adjustment services for marine policies, including specialized
ports and terminals policies, particularly those with Wavelength wording. These policies
require a deep understanding of the unique risks involved in port operations.
Our team includes experts with extensive experience in the port and terminal industry,
making us ideally positioned to handle claims in this highly specialized field.
Our Ports and Terminals services include:
• Developing and maintaining effective claims procedures and reporting lines.
• Designing and managing claims and recoveries databases, with detailed reporting
and management information.
• Regular reserve reviews and claims record reviews, with advice on loss prevention
measures.
• Claims adjusting and recoveries management, including the settlement of claims
within pre-agreed authority levels.
• Providing claims and performance analysis to underwriters in preparation for
renewals.
Ports and terminals are integral to global trade and are exposed to various operational
risks, including physical damage and liability claims. Our services are designed to mitigate
these risks and provide fast, effective claims management for insurers following an
incident. Our extensive knowledge of shipping law and international conventions ensures
that we provide accurate and legally sound services.
Why Choose IMLARCO?
• Global Reach: Our network of professionals and agents spans the globe, ensuring
that we can handle claims quickly and effectively, regardless of location.
• Expert Knowledge: We bring specialized expertise in marine, property, and liability
claims, backed by years of experience in the insurance industry.
• Comprehensive Service: From initial claims assessment to final settlement, we
offer end-to-end claims management tailored to your needs.
• Efficiency and Precision: Our deep understanding of industry standards and legal
frameworks allows us to provide precise, effective loss adjustment services, helping
you resolve claims with minimal disruption.
